FREQUENTLY ASKED QUESTIONS

DO YOU ONLY PROVIDE AIRBRUSH MAKEUP?


No, we also provide traditional makeup. However, the pricing does not change. Most brides prefer airbrush makeup as it is sweat proof and smudge proof, which is perfect for summer weddings.




WHAT DOES A TRIAL CONSULTATION INCLUDE?


A trial consultation allows the bride to create her desired look for her wedding day. We encourage brides to bring any inspirational makeup and/or hair pictures. During this session, we will provide a full-face makeup and/or hair look.




HOW LONG DOES THE TRIAL CONSULTATION TAKE?


Our trial consultations typically take between 45 minutes to 1 hour per service. If you have a hair and makeup consultation, we allot 2 hours total.




HOW DO I SCHEDULE A TRIAL CONSULTATION?


You are able to schedule a trial consultation on our "Contact" page.




DO I HAVE TO SCHEDULE A TRIAL CONSULTATION PRIOR TO THE WEDDING DAY?


The trial consultation is optional and completely at the discretion of the bride.




IS THERE A COST FOR THE TRIAL CONSULTATION?


Yes, we do charge for the trial consultation. This fee is a separate fee from the wedding day and is not deducted from or credited to any other service. Our fees are listed under our "bridal rates."




DO YOU ALL COME TO OUR LOCATION ON THE WEDDING DAY?


Yes, we do travel to the bride's location. We do charge a travel fee depending on the location.




IS THERE A MINIMUM REQUIRED TO BOOK SERVICES?


We do require a minimum of 5 people (5 makeup and 5 hair applications) to book wedding day services.




AM I REQUIRED TO HAVE BOTH HAIR AND MAKEUP SERVICES?


Our services are optional. We do not require that you have both. We do require a minimum of 5 applications for either service you book.




WHAT DO I NEED TO DO ON THE WEDDING DAY TO PREPARE FOR HAIR AND MAKEUP?


Make sure that you do not wash your hair the morning of your wedding. Also make sure that your hair is dry. We do ask that you come with a clean, moisturized face.




HOW LONG WILL SERVICES TAKE ON THE WEDDING DAY?


The service will take a minimum of 30 minutes per service. If you are getting hair and makeup done, you will need to allot at least 1 hour.




WILL YOU ALL REMAIN ON-SITE FOR TOUCH-UPS?


We typically do not remain on-site after the ceremony. However, we will remain on-site for an additional fee of $50 for each hour per stylist.




WHAT FORMS OF PAYMENT DO YOU ACCEPT?


We accept cash and card. There is a 3.5% service fee added to all electronic payments.




WHAT IS REQUIRED TO BOOK YOUR SERVICES?


We do require a $50 deposit along with a signed contract to book services.




WHAT IS YOUR CANCELLATION POLICY?


We require at least 2-weeks notice. Please note that any money previously paid will not be refunded.




AM I ABLE TO CHANGE THE NUMBER OF SERVICES AFTER I SIGN A CONTRACT?


Yes, you are able to add or remove services up to 1-month prior to the wedding date. However, the number cannot fall below 5 applications. If the number of services decreases less than 1-month prior to the wedding date, you are still responsible for the original quoted total.





© 2017 by The Makeup Addict.